You will be redirected to the following screen.
Then, click on ①‘Create a New Credit Note‘
You will be redirected to the following screen.
① Use the filter to find relevant Billing invoices.
② Select the relevant Billing invoice.
③ Enter the relevant item(s) quantities.
④ In the case there are no relevant items, you can make a Custom Item.
⑤ Adjust the Credit Note No. here if you wish to.
⑥ Input the reason for the credit note here.
⑦ You will be able to see the Total here.
Once finished, click on ⑧‘Create‘
If you wish to edit or view existing Credit Notes, Click on ①’Transactions‘ followed by ② ‘Delivery Management‘.
You will be redirected to the following screen.
Click on ①‘Credit Notes‘
Scroll down and you will be able to edit, or view the details of already existing Credit Notes.
If you have any questions, please contact us using the
Inquiry form
If you are in a hurry or need assistance by phone, please contact us at
+81-6-6534-6111